Refunds & Returns Policy

Returns and Refunds

1. We only issue returns or refunds for goods that are faulty. Please contact us within 7 days of receipt to request a return or refund. Provide your order number and return reason.
2. Items should be in original condition, with all tags and packaging.
3. You bear the return shipping costs. 
4. Custom artwork items are non-refundable unless received damaged.

Restocking Fees

1. Certain items incur a 10% restocking fee deducted from the refund. This applies even if the return is made before the item’s receipt.

Other Points

1. Our policy may change without prior notice.
2. Items not meeting our policy might be declined and sent back at your expense.
3. Use traceable postage for returns. We’re not accountable for non-traceable returns that don't reach us.

Questions? Reach out:
Phone: +61 1300 957 547
Email: info@lavishbubs.com.au